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Solution Implementation

Whether moving to the cloud, or adding to your existing Cloud suite of applications, Certus APAC provides a full end-to-end implementation service – using the latest methodologies and industry best practice to ensure a smooth and successful transition to:

  • Oracle ERP Cloud
  • Oracle Human Capital Management (HCM) Cloud and
  • Talent Management Cloud applications  

Working from a strong foundation of experience and knowledge gained from a wide array of implementations, our goal is to ensure that the delivered solutions accommodate your business needs, maximise the return on your investment and fully enable the possibilities of Oracle Cloud solutions.

 

 
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Support

The true Cloud journey continues after implementation go-live.  

Certus APAC offers a comprehensive application support service designed to protect a customer’s investment and provide easy access to a broad range of services. It is 100% focused on the support of Oracle Cloud and provides access to unrivalled levels of expertise – which makes Certus the perfect support partner for Oracle Cloud customers.

Certus APAC offers comprehensive ongoing functional and technical support services across the entire Oracle Cloud product suite – allowing your business to focus on the things that matter most.  

The benefits of this service extend from Certus APAC depth of experience to:

  • resolve application related issues
  • provide Support Function insights and
  • drive continual operational and process improvements
 

 
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Integration

Very few applications operate in isolation, and regardless of your application landscape, Certus APAC provides Integration services to ensure a seamless flow of data between applications

Successful systems integration translates into tangible benefits for users and your business; such as reducing information silos within your enterprise, creating a manageable systems landscape, providing flexibility and scalability to address business needs. 

 

 
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Upgrades and Optimisation

Upgrades need not be disruptive and business intensive – especially when done correctly.  

The benefit of cloud is the reduced complexity of upgrades, along with the assurance that new functionality will never be too far away.  

To minimise the business interruption and lower the risk of upgrading, Certus APAC can take on this work for you. The services we provide include:

  • analysis of likely impacts to existing application setup
  • opportunities to utilise new functionality where possible
  • planning and communication of key activities
  • regression testing and issue resolution
  • Support for go-live

Keeping your cloud solution ‘business relevant’ is critical to organisation operations. Certus APAC provides optimisation services to align the technology to your company and compliance changes. Certus APAC can advise of technical opportunities and add value by translating business requirements into solutions that keep your business current.

 

 
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Project Management

Project Management is also our ‘thing’. It is a critical aspect of delivery and can significantly impact the outcome of your investment.  

Our clients can benefit from our 20+ years of domain and project management experience using PMI certified consultants when engaging Certus APAC to project manage their implementation. We offer services that range from providing support to the client project management team, through to delivering a full project management service on your behalf.

 

 
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Change Management

The introduction of a new way of working always means change.

Successfully managing the wider impacts across a business are critical to the success of any activity. 

Certus Solutions provides change management across all service offerings that include recommended best practice approach, practical change readiness advice, stakeholder management support, training and communication strategies.

 

 
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Reporting & Analytics

In today’s environment, making sound business decisions rely heavily on having accurate and meaningful data to support the decision-making process. 

With the Oracle Cloud solutions generating a multitude of data points at every mouse click, there is an endless opportunity to craft reporting and analytics to ensure your business can extract the maximum amount of value from your data and provide invaluable insights into the functions of your business. 

Whether the requirement is high level reporting for Management, or detailed reporting for use in business processes, Certus APAC can assist in assessing your requirements, designing the required analytics and ensuring the results are delivered in a consistent, accurate and meaningful way for your business and users.